FAQs
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Currently, clou-dy is sold online on our website. Contact us for collaboration requests.
General
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Pitch us your best collaboration idea at contact@clou-dy.com!
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We’re open to opportunities to work with other local Canadian shops. Feel free to reach out to us at contact@clou-dy.com
Collaboration
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Currently, we only ship within Canada.
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Shipping costs can range roughly from $15-24 depending where you are located in the country, but we offer free shipping on all orders over $150.
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Orders will be fulfilled within 3 business days. Once your order has been shipped, you should receive it within 3- 5 business days. Expect longer wait times during busy holidays.
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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@clou-dy.com